eine Brille und eine Tasse Kaffee die auf dem Schreibtisch in einem Zimmer vom 4 Sterne Hotel Sillian

Booking conditions & useful information

Dolomiten Residenz****s Sporthotel Sillian

Find out useful information about your Dolomiten Residenz ****s Sporthotel Sillian booking.

Useful information

  • Rooms and suites are available from 14:30 on the day of your arrival (more about this in hotel information).
  • Reservation is binding on receipt of a deposit payment (10% of the booking price) 10 days after receipt of written reservation confirmation (the room reservation is definite on receipt of the deposit)
  • The total price is due at checkout.
  • We accept all usual credit cards and EC-Card (no cheques).
  • We recommend taking out holiday cancellation insurance.
  • The Austrian hotel terms and conditions and Austrian law applies.

Cancellation conditions

No one wants it to happen, yet cancellations are sometimes necessary. We therefore recommend you take out holiday cancellation insurance.

European holiday insurance

Our cancellation conditions

  • Room cancellations are only valid if received in writing
  • Up to 28 days prior to planned arrival: no charge
  • 28 to 3 days prior to planned arrival: 50% of the total price is charged
  • From 3 days prior to planned arrival and in the case of no shows, we charge 80% of the total price
  • Austrian law applies –  Place of business: Sillian

Bank details

Hochpustertaler Bergbahnen Nfg. GmbH & Co. KG
Bank: Hypobank Tirol (57000)
Account: 00170045447
IBAN: AT45 5700 0001 7004 5447
BIC: HYPTAT22

General terms & conditions

In addition, the Austrian Hotellery general terms and conditions apply (AGBH 2006).

Our terms and conditions for business customers and in particular for seminars are available here (terms and conditions for conferences and celebrations).

Useful information for your stay

Answers to frequently asked questions are given in the hotel information section.

Hotel information